There is readily available user friendly solution, which when implemented in the organization is sure to bring revolution into the business. In order to be productive and increase overall efficiency among the employees and in all departments, as well as to stimulate employee motivation, there is a need to use the best available communication tools.

Importance of proper communication

 Communication is considered to be among those important areas where changes are a must have in the business. One should make use of internal communication tools to enable, large, medium sized and small businesses to achieve the desired objectives with great ease. The right tools when implemented can effectively solve few of the problems.

Few business communication tools that can be used

• Social intranet software: Every organization is known to through a transition or phase where internal communications is seen to be failing. Some symptoms are to be looked into to get an idea what is to be done. The symptoms include the following:
  • Lack of being up to date with the company news and announcements.
  • Breakdown in communication between departments and employees.
  • Missing documents or getting buried in email.
  • Lack of standardized and clear orientation policy for interns and new employees.
  • Excess paperwork and documentation.

Solution: A central portal is required where everyone can get easy and quick access to the relevant information, documents, contracts and communication, all in the same place. This is made possible by social intranet software. Lowering down IT maintenance expenses, it also helps to save business money. The intranet solution does create a flexible workforce.

• Private chat tools and group messaging: Project groups and teams are required to have tools for internal communication to help them to be effective at the workplace. Without the designated spaces or platform to collaborate, keeping proper tab on the progress made can be really difficult. With the team being brought together, it helps them to become much more effective and offers a better way to report progress.

Solution: Collaborative spaces combined with group, private messaging as well as chat capabilities does offer the right business communication tools. This can help teams to work together. These spaces are quite essential if updates are required by the managers with regards to the projects’ progress or if there is a need for communicating with the team members. It becomes all the more crucial if the employees are found to be disbursed in different types of time zones across geographical location ns.

• Internal videos and blogs: Content matter does say a lot about the business. If the content is good, then others are likely to go through it. Great contents are termed to be defining factors, irrespective of the internal teams being engaged or not. In case, low engagement is noticed from the employees, with no or little feedback, then an increasing lurker ratio to active participants, the content type posted can be the problem.

Solution: A better way to enhance engagement is through Infographics. More engagement and traction can be derived from the employees.

With the above business communication tools, the entrepreneur is in a better position to increase engagement, knowledge sharing and overall efficiency at the workplace.